# Travis CI: Syncing user data with GitHub on Travis CI for Open Source projects is stuck for some users.

> Travis CI status incident “Syncing user data with GitHub on Travis CI for Open Source projects is stuck for some users.” on 2015-05-02: impact none (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/travis-ci/incidents/5wwrfmt5rcrb
Last updated: 2015-05-02T00:33:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-05-02 00:16 UTC · Resolved: 2015-05-02 00:33 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://www.traviscistatus.com/incidents/5wwrfmt5rcrb](https://www.traviscistatus.com/incidents/5wwrfmt5rcrb)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **resolved** 2015-05-02 00:33 UTC: There was a problem with workers processing user sync requests. Clearing the queue manually and restarting workers solved the issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Travis CI, started 2015-05-02 00:16 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/travis-ci/incidents/5wwrfmt5rcrb
- Citation: Travis CI, “Syncing user data with GitHub on Travis CI for Open Source projects is stuck for some users.” (2015-05-02 00:16 UTC). Archived by Rewindex: https://rewindex.com/company/travis-ci/incidents/5wwrfmt5rcrb (CC BY 4.0).
- Markdown link: `[Travis CI: Syncing user data with GitHub on Travis CI for Open Source projects is stuck for some users. (2015-05-02)](https://rewindex.com/company/travis-ci/incidents/5wwrfmt5rcrb)`


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Canonical: https://rewindex.com/company/travis-ci/incidents/5wwrfmt5rcrb · Markdown: https://rewindex.com/company/travis-ci/incidents/5wwrfmt5rcrb.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/5wwrfmt5rcrb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:13:54.939Z