# Travis CI: Intermittent build start or failure issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-04-14 07:10 UTC · Resolved: 2020-04-14 09:45 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: Builds Processing - Mac Builds
- [Vendor status page: http://stspg.io/hkft7twbp3mt](http://stspg.io/hkft7twbp3mt)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Summary

Travis CI reported a major incident causing intermittent macOS build start issues or failures, attributed to an infrastructure service provider issue. It started at 2020-04-14 07:10 UTC and was resolved at 2020-04-14 09:45 UTC, lasting 2 h 34 min. _(machine-written, sol)_
## Timeline of updates

- **identified** 2020-04-14 07:10 UTC: You may experience issues with macOS builds due to an issue with our infrastructure service provider. We are closely looking into this issue and more to come!
- **identified** 2020-04-14 07:12 UTC: Investigation underway we are in close contact with the service provider.
- **resolved** 2020-04-14 09:45 UTC: The issue related to macOS builds has been resolved.

## Rewindex changes for this incident

- 2020-04-14 07:10 UTC: [Major incident: Intermittent build start or failure issue](https://rewindex.com/change/i166c835c30c6aa.md)


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Canonical: https://rewindex.com/company/travis-ci/incidents/3krnmsdpp3t0 · Markdown: https://rewindex.com/company/travis-ci/incidents/3krnmsdpp3t0.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/3krnmsdpp3t0 · Generated 2026-10-18T10:38:11.397Z