# Travis CI: Missed private build requests, Tuesday 4 October 2016

> Travis CI status incident “Missed private build requests, Tuesday 4 October 2016” on 2016-10-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/travis-ci/incidents/2wp961zdsjz8
Last updated: 2016-10-05T16:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-10-05 16:50 UTC · Resolved: 2016-10-05 16:50 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.traviscistatus.com/incidents/2wp961zdsjz8](https://www.traviscistatus.com/incidents/2wp961zdsjz8)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **resolved** 2016-10-05 16:50 UTC: Starting at 06:35 UTC on Tuesday, 4 October 2016, we were unable to receive build requests on travis-ci.com for approximately 50 minutes. That morning, GitHub experienced a service outage. Once the issue at GitHub was rectified, our system was flooded with build requests at a much greater rate than usual. This caused our Redis instances to hit their maximum allocated memory usage. Our system recovered quickly, but sadly, around 4000 build requests were irretrievably dropped. We are sorry for the difficulties this will have caused. We are already taking steps to avoid this in the future, including splitting our Redis usage across a greater number of dedicated instances and storing GitHub API events redundantly, in order to replay them in the event of an outage.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Travis CI, started 2016-10-05 16:50 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/travis-ci/incidents/2wp961zdsjz8
- Citation: Travis CI, “Missed private build requests, Tuesday 4 October 2016” (2016-10-05 16:50 UTC). Archived by Rewindex: https://rewindex.com/company/travis-ci/incidents/2wp961zdsjz8 (CC BY 4.0).
- Markdown link: `[Travis CI: Missed private build requests, Tuesday 4 October 2016 (2016-10-05)](https://rewindex.com/company/travis-ci/incidents/2wp961zdsjz8)`


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Canonical: https://rewindex.com/company/travis-ci/incidents/2wp961zdsjz8 · Markdown: https://rewindex.com/company/travis-ci/incidents/2wp961zdsjz8.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/2wp961zdsjz8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:05:01.965Z