# Travis CI: Python packages installation failure for sudo-enabled builds

> Travis CI status incident “Python packages installation failure for sudo-enabled builds” on 2018-05-07: impact none (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/travis-ci/incidents/0ch1w22m3lwc
Last updated: 2018-05-07T17:27:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-05-07 15:51 UTC · Resolved: 2018-05-07 17:27 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://www.traviscistatus.com/incidents/0ch1w22m3lwc](https://www.traviscistatus.com/incidents/0ch1w22m3lwc)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)

## Timeline of updates

- **resolved** 2018-05-07 17:27 UTC: The network reachability issues affecting connections from our sudo: required infrastructure to hosts like files.pythonhosted.org, Hashicorp or Sauce Connect seem to have been resolved. The problem was due to a connectivity issue between our infrastructure provider and an upstream CDN. We recommend restarting any affected builds, which should no longer present these errors. If you're still experiencing this problem, please let us know at support@travis-ci.com. Thank you for your understanding and patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Travis CI, started 2018-05-07 15:51 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/travis-ci/incidents/0ch1w22m3lwc
- Citation: Travis CI, “Python packages installation failure for sudo-enabled builds” (2018-05-07 15:51 UTC). Archived by Rewindex: https://rewindex.com/company/travis-ci/incidents/0ch1w22m3lwc (CC BY 4.0).
- Markdown link: `[Travis CI: Python packages installation failure for sudo-enabled builds (2018-05-07)](https://rewindex.com/company/travis-ci/incidents/0ch1w22m3lwc)`


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Canonical: https://rewindex.com/company/travis-ci/incidents/0ch1w22m3lwc · Markdown: https://rewindex.com/company/travis-ci/incidents/0ch1w22m3lwc.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/incidents/0ch1w22m3lwc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:47:49.583Z