# Travis CI change history Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=&page=N`. Company profile: [Travis CI](https://rewindex.com/company/travis-ci.md) ## Changes by kind | Kind | Changes | Notable | Latest (UTC) | | --- | --- | --- | --- | | Major incident | 22 | 22 | 2024-01-17 08:07 UTC | ## Timeline | When (UTC) | Kind | Change | Label | Summary | | --- | --- | --- | --- | --- | | 2024-01-17 08:07 UTC | Major incident | [Major incident: macOS builds failing](https://rewindex.com/change/ib76984ea644c9e.md) | outage | Travis CI reported a major incident affecting Builds Processing - Mac Builds, with macOS builds failing from 2024-01-17 08:07 UTC to 2024-01-17 11:15 UTC, lasting 3 h 8 min. A fix was implemented at 08:24 UTC, followed by monitoring before resolution. | | 2022-12-20 14:13 UTC | Major incident | [Major incident: Synchronization with GitHub fails](https://rewindex.com/change/i15b232413d3e28.md) | outage | A major Travis CI GitHub synchronization outage prevented new repository activation and build triggering. It started 2022-12-20 14:13 UTC and was resolved 2022-12-20 15:44 UTC (1 h 30 min). Travis CI drained the pending GitHub API queue; affected customers may need to reinstall the Travis CI GitHub App. | | 2022-05-17 06:21 UTC | Major incident | [Major incident: Some build requests are not being triggered.](https://rewindex.com/change/if651dab87da6d7.md) | outage | Travis CI reported a major incident in which some build requests triggered through the API and Git push were not processed. The recorded start was 2022-05-17 06:21 UTC; it was marked resolved at 2022-05-17 03:00 UTC, but duration is unknown. The update said the root cause was still under investigation; no fix was stated. | | 2022-03-01 12:08 UTC | Major incident | [Major incident: Some builds are not being triggerred](https://rewindex.com/change/i4da6a84152bc12.md) | outage | Travis CI reported a major outage affecting Linux, Windows and Mac build processing: some builds were not triggered or returned an undetailed error when triggered. It lasted 55 min, from 2022-03-01 12:08 UTC to 2022-03-01 13:03 UTC; a fix was implemented and monitored before resolution. | | 2021-07-13 16:41 UTC | Major incident | [Major incident: Builds are not triggering for travis-ci.com](https://rewindex.com/change/i426cdc5fdd22e6.md) | outage | Travis CI reported a major incident preventing some users from triggering travis-ci.com builds on GitHub commits. It started at 2021-07-13 16:41 UTC and was resolved at 2021-07-13 19:45 UTC, lasting 3 h 4 min; the infrastructure team reported implementing a fix at 07-13 17:01 UTC. | | 2021-06-25 07:57 UTC | Major incident | [Critical incident: Some builds are being rejected](https://rewindex.com/change/i91f123f38ce842.md) | outage | Travis CI reported a critical incident affecting Linux, Windows and Mac build processing, with some build requests rejected. It started at 2021-06-25 07:57 UTC and was resolved at 2021-06-25 08:43 UTC, lasting 45 min; a fix restored normal build-request processing. | | 2021-06-21 15:05 UTC | Major incident | [Critical incident: Queued jobs are taking time to process](https://rewindex.com/change/i17ae75feb1f030.md) | degradation | Travis CI reported critical delays processing queued builds, affecting Linux, Windows and Mac build processing. The incident started at 2021-06-21 15:05 UTC and resolved at 2021-06-22 08:05 UTC, lasting 16 h 59 min. Travis CI identified the problem and worked on a fix but provided no cause or fix details. | | 2021-06-01 18:22 UTC | Major incident | [Major incident: PPC64 Jobs Are Failing](https://rewindex.com/change/i2858c110709268.md) | outage | Travis CI reported a major incident affecting PPC64 jobs, with slower starts and increased errors in Builds Processing - Linux and Windows Builds and Linux and Windows Builds. It started at 2021-06-01 18:22 UTC and was resolved at 2021-06-01 21:26 UTC, lasting 3 h 3 min; no cause or specific fix was stated. | | 2021-03-17 17:45 UTC | Major incident | [Major incident: Some builds may be affected due to Google Incident](https://rewindex.com/change/if0a3dbfd3414ac.md) | outage | Some Travis CI Linux and Windows build jobs could fail to run due to an ongoing Google Compute Engine incident. Travis CI rated the impact major; it started at 2021-03-17 17:45 UTC and was resolved at 2021-03-17 19:20 UTC, lasting 1 h 34 min. | | 2020-09-24 09:12 UTC | Major incident | [Major incident: Builds are not triggering for travis-ci.com](https://rewindex.com/change/i1a99f464d35e50.md) | outage | Travis CI’s major outage prevented travis-ci.com Linux and Windows builds from triggering from 2020-09-24 09:12 UTC to 2020-09-24 10:14 UTC (1 h 1 min). The postmortem cited a Bitbucket implementation infinite loop involving suspended users or missing repository permissions, causing VCS instability and high memory usage; the fix checks the suspended flag. | | 2020-04-29 20:56 UTC | Major incident | [Major incident: Partial Outage on Notifications](https://rewindex.com/change/ib4095cf6ccb27c.md) | degradation | Travis CI reported a major partial outage affecting Background Processing - Notifications and Notifications, preventing notifications from firing. It started at 2020-04-29 20:56 UTC and lasted 38 min, resolving at 2020-04-29 21:35 UTC. The vendor identified notification infrastructure issues and implemented a fix at 21:03 UTC. | | 2020-04-28 22:07 UTC | Major incident | [Major incident: Backlog of Jobs on .ORG](https://rewindex.com/change/i8d1bede853e856.md) | degradation | Travis CI reported a major backlog of queued MacOS build jobs on .ORG starting at 2020-04-28 22:07 UTC, delaying build processing. A fix was implemented by 2020-04-28 22:25 UTC; the incident was resolved at 2020-04-28 22:57 UTC after 49 min. | | 2020-04-27 20:45 UTC | Major incident | [Major incident: Queued Jobs on .COM](https://rewindex.com/change/i2a0e5e6796765f.md) | degradation | Travis CI reported a major degradation involving increased queued jobs on .COM, affecting Linux and Windows build processing. It ran from 2020-04-27 20:45 UTC to 2020-04-27 22:32 UTC, lasting 1 h 47 min; a fix was implemented and the incident was resolved. | | 2020-04-21 16:11 UTC | Major incident | [Major incident: Degraded GitHub integration](https://rewindex.com/change/i5b1cd4f0531d86.md) | degradation | Travis CI reported major degradation of its GitHub integration starting 2020-04-21 16:11 UTC, affecting builds, notifications, user sync, and related services due to GitHub's ongoing issues. Service returned to normal at 2020-04-21 16:52 UTC; the recorded duration was 40 min. | | 2020-04-14 07:10 UTC | Major incident | [Major incident: Intermittent build start or failure issue](https://rewindex.com/change/i166c835c30c6aa.md) | degradation | Travis CI reported a major incident causing intermittent macOS build start issues or failures, attributed to an infrastructure service provider issue. It started at 2020-04-14 07:10 UTC and was resolved at 2020-04-14 09:45 UTC, lasting 2 h 34 min. | | 2020-04-08 14:57 UTC | Major incident | [Major incident: Linux and Windows VMs not booting](https://rewindex.com/change/i4618db90a0f3c8.md) | outage | Travis CI reported a major outage preventing Linux and Windows VMs from booting to run builds, starting 2020-04-08 14:57 UTC and lasting 35 min. The vendor attributed it to a service provider issue; at 2020-04-08 15:32 UTC, it reported the issue resolved and said builds should process normally. | | 2020-03-27 20:14 UTC | Major incident | [Critical incident: API is down on .ORG](https://rewindex.com/change/i0e09df0a180ac1.md) | outage | Travis CI’s .ORG API had a critical outage starting 2020-03-27 20:14 UTC, resolved at 2020-03-27 21:51 UTC after 1 h 36 min. Travis CI reported implementing a fix and monitoring its infrastructure and upstream provider Google; customers using the .ORG API were affected. | | 2020-03-24 10:42 UTC | Major incident | [Major incident: Builds not starting/queuing or stucks on .COM](https://rewindex.com/change/i48698f64454034.md) | outage | Travis CI reported a major .COM outage with builds not starting, queuing or getting stuck, from 2020-03-24 10:42 UTC to 2020-03-24 12:34 UTC, lasting 1 h 51 min. The vendor attributed the problem to “misusage,” reported recovering infrastructure, and confirmed builds should behave normally after resolution. | | 2020-03-22 16:23 UTC | Major incident | [Major incident: Internal Mac build errors](https://rewindex.com/change/if5460bc52d700c.md) | outage | Travis CI reported a major Mac Builds outage from 2020-03-22 16:23 UTC to 2020-03-22 17:12 UTC, lasting 49 min. A portion of Mac infrastructure prevented builds from running correctly, with affected jobs logging "An error occurred while generating the build script." Travis CI removed affected hardware from the executor pool and restored normal Mac build capacity. | | 2020-03-19 19:41 UTC | Major incident | [Critical incident: MacOS Builds Failing on .COM and .ORG](https://rewindex.com/change/ied232c1bf5b9e1.md) | outage | MacOS builds failed on Travis CI .COM and .ORG in a critical outage from 2020-03-19 19:41 UTC to 2020-03-19 21:59 UTC, lasting 2 h 17 min. Travis CI attributed the failures to a major upstream-provider outage and resolved the incident after the provider reported a fix and Travis CI observed improvements. | | 2019-08-08 07:29 UTC | Major incident | [Major incident: Network Connectivity Errors](https://rewindex.com/change/icf3e4c51848aff.md) | outage | Travis CI reported a major incident involving build failures from unsuccessful TLS handshakes to whereami.travis-ci.com:443, affecting Linux, Windows and Mac build processing. It started at 2019-08-08 07:29 UTC and was resolved at 2019-08-08 14:19 UTC, lasting 6 h 50 min. Affected production systems were removed from the pool; all builds were back to normal by 10:52 UTC. | | 2019-08-06 17:55 UTC | Major incident | [Major incident: Unreliable or intermittent network connectivity for Linux and Windows builds](https://rewindex.com/change/i9d86fec52b6f23.md) | degradation | Travis CI reported a major degradation causing unreliable, intermittent or slow network connectivity for Linux and Windows builds from 2019-08-06 17:55 UTC to 2019-08-07 14:40 UTC, lasting 20 h 45 min. The vendor identified NAT gateway updates as the issue and fully reverted them, restoring normal build network performance and reliability. | --- Canonical: https://rewindex.com/company/travis-ci/changes · Markdown: https://rewindex.com/company/travis-ci/changes.md · JSON: https://rewindex.com/api/v1/companies/travis-ci/changes · Generated 2026-10-18T02:26:11.047Z