# ThoughtSpot: ThoughtSpot Sync service outage

> ThoughtSpot status incident “ThoughtSpot Sync service outage” on 2026-02-27: impact none (vendor’s label), 0 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/thoughtspot/incidents/knyjf375l222
Last updated: 2026-02-27T13:03:46Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-02-27 13:03 UTC · Resolved: 2026-02-27 13:03 UTC · Duration: 0 min
- Updates: 4
- [Vendor status page: https://trust.thoughtspot.cloud/incidents/knyjf375l222](https://trust.thoughtspot.cloud/incidents/knyjf375l222)
- [Company: ThoughtSpot](https://rewindex.com/company/thoughtspot.md)

## Timeline of updates

- **investigating** 2026-02-27 03:08 UTC: ThoughtSpot Sync is currently experiencing an outage and users may be unable to access or utilize Sync functionality at this time. If you need to contact Support during this period, please email us at: support@thoughtspot.com, or reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume normal Sync operations as soon as possible and will provide updates as they become available. ThoughtSpot Sync service: https://docs.thoughtspot.com/cloud/latest/thoughtspot-sync
- **investigating** 2026-02-27 05:03 UTC: We are continuing to investigate this issue.
- **investigating** 2026-02-27 05:10 UTC: We are still actively working with engineering to resolve the outage affecting the ThoughtSpot Sync service. The functionality remains unavailable at this time. We are treating this as a high priority and will provide another update as soon as we have an ETA for a fix. Thank you for your continued patience!
- **resolved** 2026-02-27 13:03 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by ThoughtSpot, started 2026-02-27 13:03 UTC, resolved after 0 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/thoughtspot/incidents/knyjf375l222
- Citation: ThoughtSpot, “ThoughtSpot Sync service outage” (2026-02-27 13:03 UTC). Archived by Rewindex: https://rewindex.com/company/thoughtspot/incidents/knyjf375l222 (CC BY 4.0).
- Markdown link: `[ThoughtSpot: ThoughtSpot Sync service outage (2026-02-27)](https://rewindex.com/company/thoughtspot/incidents/knyjf375l222)`


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Canonical: https://rewindex.com/company/thoughtspot/incidents/knyjf375l222 · Markdown: https://rewindex.com/company/thoughtspot/incidents/knyjf375l222.md · JSON: https://rewindex.com/api/v1/companies/thoughtspot/incidents/knyjf375l222 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:46:33.346Z