# Terraform Cloud (HCP): Users unable to access releases.hashicorp.con

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-26 02:35 UTC · Resolved: 2026-09-26 03:03 UTC · Duration: 28 min
- Updates: 4 · Affected components: Releases Site
- [Vendor status page: https://status.hashicorp.com/incidents/01M3DQCPFNPDR4WKAVGBXQZYKJ](https://status.hashicorp.com/incidents/01M3DQCPFNPDR4WKAVGBXQZYKJ)
- [Company: Terraform Cloud (HCP)](https://rewindex.com/company/terraform-cloud-hcp.md)

## Summary

A major outage prevented access to releases.hashicorp.com, causing 504 errors and affecting terraform provider downloads and Vault Radar access. The recorded incident started at 2026-09-26 02:35 UTC and lasted 28 min, resolving at 2026-09-26 03:03 UTC; engineering reported implementing a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-26 02:06 UTC: Users are currently unable to access releases.hashicorp.com, resulting in 504 errors. The problem affect terraform provider downloads, and Vault Radar access. HashiCorp is investigating the problem and will provide further status update updates.
- **investigating** 2026-09-26 02:10 UTC: Status: Investigating "Users are currently unable to access releases.hashicorp.com "releases.hashicorp.com": http://releases.hashicorp.com, resulting in 504 errors. The problem affects terraform provider downloads, and Vault Radar access. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available. "
- **monitoring** 2026-09-26 02:35 UTC: Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
- **resolved** 2026-09-26 03:03 UTC: Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.

## Rewindex changes for this incident

- 2026-09-26 02:35 UTC: [Major incident: Users unable to access releases.hashicorp.con](https://rewindex.com/change/i2072c3873a31e1.md)


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Canonical: https://rewindex.com/company/terraform-cloud-hcp/incidents/01M3DQCPFNPDR4WKAVGBXQZYKJ · Markdown: https://rewindex.com/company/terraform-cloud-hcp/incidents/01M3DQCPFNPDR4WKAVGBXQZYKJ.md · JSON: https://rewindex.com/api/v1/companies/terraform-cloud-hcp/incidents/01M3DQCPFNPDR4WKAVGBXQZYKJ · Generated 2026-10-18T09:59:57.507Z