# Temporal Cloud: Usage API and UI are experiencing an outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-31 22:46 UTC · Resolved: 2026-08-01 01:00 UTC · Duration: 2.2 h
- Updates: 5 · Affected components: Billing, Global Services - Billing
- [Vendor status page: https://stspg.io/tbhh4381jgh5](https://stspg.io/tbhh4381jgh5)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Summary

Temporal Cloud’s Usage API and UI had a critical outage affecting Billing and Global Services - Billing, starting 2026-07-31 22:46 UTC and lasting 2 h 13 min. A fix was implemented at 2026-08-01 00:30 UTC, and the incident was resolved at 2026-08-01 01:00 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-31 23:46 UTC: We are currently investigating this issue.
- **investigating** 2026-08-01 00:24 UTC: We are continuing to investigate this issue.
- **identified** 2026-08-01 00:26 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-08-01 00:30 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-08-01 01:00 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-31 22:46 UTC: [Critical incident: Usage API and UI are experiencing an outage](https://rewindex.com/change/i0f94cb6d3dcb36.md)


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/vtjqfc1d7vp5 · Markdown: https://rewindex.com/company/temporal-cloud/incidents/vtjqfc1d7vp5.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/vtjqfc1d7vp5 · Generated 2026-10-18T10:26:47.792Z