# Temporal Cloud: Some customers in AWS us-west-2 may experience degraded visibility performance

> Temporal Cloud status incident “Some customers in AWS us-west-2 may experience degraded visibility performance” on 2026-07-20: impact minor (vendor’s label), 45 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/temporal-cloud/incidents/sqjfvg099z1x
Last updated: 2026-07-20T19:14:20Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-20 18:29 UTC · Resolved: 2026-07-20 19:14 UTC · Duration: 45 min
- Updates: 3 · Affected components: Amazon Web Services (AWS) - us-west-2, us-west-2
- [Vendor status page: https://stspg.io/l0gkz3bv2qm2](https://stspg.io/l0gkz3bv2qm2)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Timeline of updates

- **investigating** 2026-07-20 18:29 UTC: We are currently investigating this issue.
- **monitoring** 2026-07-20 18:45 UTC: We have identified the issue and implemented mitigation efforts. We are currently monitoring.
- **resolved** 2026-07-20 19:14 UTC: We're seeing recovery on our end and errors and latencies on Visibility APIs have dropped. We will continue to monitor this but the incident is mitigated and resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Temporal Cloud, started 2026-07-20 18:29 UTC, resolved after 45 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/temporal-cloud/incidents/sqjfvg099z1x
- Citation: Temporal Cloud, “Some customers in AWS us-west-2 may experience degraded visibility performance” (2026-07-20 18:29 UTC). Archived by Rewindex: https://rewindex.com/company/temporal-cloud/incidents/sqjfvg099z1x (CC BY 4.0).
- Markdown link: `[Temporal Cloud: Some customers in AWS us-west-2 may experience degraded visibility performance (2026-07-20)](https://rewindex.com/company/temporal-cloud/incidents/sqjfvg099z1x)`


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/sqjfvg099z1x · Markdown: https://rewindex.com/company/temporal-cloud/incidents/sqjfvg099z1x.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/sqjfvg099z1x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:17:16.060Z