# Temporal Cloud: Some customers in AWS us-east-1 may experience elevated API latencies

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-08 01:14 UTC · Resolved: 2026-05-09 03:56 UTC · Duration: 27 h
- Updates: 1
- [Vendor status page: https://status.temporal.io/incidents/r24qfcbvsldz](https://status.temporal.io/incidents/r24qfcbvsldz)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Part of an outage event

- [AWS us-east-1 outage, May 8, 2026: 38 vendors, 43 incidents](https://rewindex.com/events/2026-05-08-aws-us-east-1)
- This incident blames AWS as the cause. (hop 1, posted +49 min vs AWS’s own post)
- Evidence: “…Some customers in AWS us-east-1 may experience elevated API latencies AWS has resolved the underlying infrastructure issues in us-east-1. We have marked the region as healthy and are failing our AWS u…”

```mermaid
flowchart LR
  root["AWS us-east-1<br/>posted 00:25 UTC"]:::root
  before["Posted before AWS did<br/>3 vendors, 2 blamed AWS<br/>Neon, Datadog, Convex"]:::blames
  root --> before
  h1["Within an hour<br/>11 vendors, 11 blamed AWS<br/>Chargebee, RudderStack, Canva, Logz.io +7"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>10 vendors, 9 blamed AWS<br/>Salesforce, Dropbox Sign, Klaviyo, HubSpot +6"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed AWS<br/>Wiz, SingleStore"]:::blames
  root --> later
  me["Temporal Cloud (this incident)<br/>posted +49 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2026-05-09 03:56 UTC: AWS has resolved the underlying infrastructure issues in us-east-1. We have marked the region as healthy and are failing our AWS us-east-1 primary multi-region replication customers back into this region.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/r24qfcbvsldz · Markdown: https://rewindex.com/company/temporal-cloud/incidents/r24qfcbvsldz.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/r24qfcbvsldz · Generated 2026-10-20T00:02:29.807Z