# Temporal Cloud: Customers in GCP us-east4 may experience elevated API latencies

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-07 13:00 UTC · Resolved: 2026-07-14 00:42 UTC · Duration: 6 d
- Updates: 8 · Affected components: Google Cloud Provider (GCP) - us-east4, us-east4
- [Vendor status page: https://stspg.io/1m28b7j928bv](https://stspg.io/1m28b7j928bv)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Timeline of updates

- **investigating** 2026-07-07 13:00 UTC: Customers in GCP us-east4 may experience elevated API latencies.
- **investigating** 2026-07-07 18:21 UTC: We are continuing to investigate the elevated API latencies in GCP us-east4 and will provide more details as they become available.
- **identified** 2026-07-07 19:14 UTC: We are currently working to remediate the elevated API latencies that were observed in GCP us-east4.
- **identified** 2026-07-07 22:20 UTC: We are continuing to work on the investigation and remediation of the elevated API latencies in GCP us-east4. We will provide further updates within one hour.
- **monitoring** 2026-07-07 23:53 UTC: We have rolled out a change and have paused further investigation overnight pending validation under daytime traffic.
- **monitoring** 2026-07-08 00:05 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2026-07-09 18:56 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-07-14 00:42 UTC: The latencies were caused by issues with a downstream service which resolved after we scaled up. We've been monitoring for errors and latencies and have not seen any further issues. This issue is now considered resolved.


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/clj1lf3rrcr2 · Markdown: https://rewindex.com/company/temporal-cloud/incidents/clj1lf3rrcr2.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/clj1lf3rrcr2 · Generated 2026-10-18T09:37:05.250Z