# Temporal Cloud: New Customer Onboarding Issue

> Temporal Cloud status incident “New Customer Onboarding Issue” on 2025-05-16: impact none (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/temporal-cloud/incidents/9b43dgbfysys
Last updated: 2025-05-17T01:05:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-16 21:58 UTC · Resolved: 2025-05-17 01:05 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.temporal.io/incidents/9b43dgbfysys](https://status.temporal.io/incidents/9b43dgbfysys)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Timeline of updates

- **resolved** 2025-05-17 01:05 UTC: The issue is fixed. New customers should be able to onboard without a problem.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Temporal Cloud, started 2025-05-16 21:58 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/temporal-cloud/incidents/9b43dgbfysys
- Citation: Temporal Cloud, “New Customer Onboarding Issue” (2025-05-16 21:58 UTC). Archived by Rewindex: https://rewindex.com/company/temporal-cloud/incidents/9b43dgbfysys (CC BY 4.0).
- Markdown link: `[Temporal Cloud: New Customer Onboarding Issue (2025-05-16)](https://rewindex.com/company/temporal-cloud/incidents/9b43dgbfysys)`


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/9b43dgbfysys · Markdown: https://rewindex.com/company/temporal-cloud/incidents/9b43dgbfysys.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/9b43dgbfysys · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:27.129Z