# Temporal Cloud: Some customers in us-west-2 may experience elevated rate of API errors & higher latencies

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-29 13:31 UTC · Resolved: 2026-05-29 15:49 UTC · Duration: 2.3 h
- Updates: 6 · Affected components: Amazon Web Services (AWS) - us-west-2, us-west-2
- [Vendor status page: https://stspg.io/c2dr5ll7pvph](https://stspg.io/c2dr5ll7pvph)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Timeline of updates

- **identified** 2026-05-29 13:31 UTC: Some customers in us-west-2 may experience elevated rate of API errors & higher latencies
- **identified** 2026-05-29 13:43 UTC: Failover was initiated for the affected HA namespaces while we keep investigating the root cause.
- **identified** 2026-05-29 14:03 UTC: We continue to investigate the root cause while implementing remediation measures. Error rates have recovered.
- **identified** 2026-05-29 14:50 UTC: Error rates remain stable, and we continue to implement remediation measures while monitoring service performance closely.
- **monitoring** 2026-05-29 15:00 UTC: Latencies and error rates are stable after remediation and we are continuing to monitoring it.
- **resolved** 2026-05-29 15:49 UTC: Remediation has been completed at this time and we have confirmed the recovery of all affected namespaces.


---
Canonical: https://rewindex.com/company/temporal-cloud/incidents/42yk9nxtf00s · Markdown: https://rewindex.com/company/temporal-cloud/incidents/42yk9nxtf00s.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/42yk9nxtf00s · Generated 2026-10-18T09:36:43.917Z