# Temporal Cloud: Some customers in AWS sa-east-1 may experience elevated API latencies

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-06 02:15 UTC · Resolved: 2026-06-06 04:26 UTC · Duration: 2.2 h
- Updates: 3 · Affected components: Amazon Web Services (AWS) - sa-east-1, sa-east-1
- [Vendor status page: https://stspg.io/51fztd21mdcd](https://stspg.io/51fztd21mdcd)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Timeline of updates

- **investigating** 2026-06-06 02:15 UTC: Some customers in AWS sa-east-1 may experience elevated API latencies. We are currently investigating the issue.
- **monitoring** 2026-06-06 02:29 UTC: The issue appears to have been transient network latency that has resolved. We are monitoring the situation.
- **resolved** 2026-06-06 04:26 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/355n6lp3hbc3 · Markdown: https://rewindex.com/company/temporal-cloud/incidents/355n6lp3hbc3.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/355n6lp3hbc3 · Generated 2026-10-18T12:19:38.357Z