# Temporal Cloud: Some customers in APSE region may experience incomplete responses from Temporal Cloud metrics (OpenMetrics)

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-11 10:10 UTC · Resolved: 2026-09-11 14:29 UTC · Duration: 4.3 h
- Updates: 3 · Affected components: Global Services - Metrics, Metrics
- [Vendor status page: https://stspg.io/t16b635gfml7](https://stspg.io/t16b635gfml7)
- [Company: Temporal Cloud](https://rewindex.com/company/temporal-cloud.md)

## Timeline of updates

- **investigating** 2026-09-11 10:10 UTC: We are currently investigating a degradation in OpenMetrics endpoint causing incomplete responses for customers in APSE region starting 10:10 UTC.
- **monitoring** 2026-09-11 13:31 UTC: OpenMetrics incomplete responses have recovered and remain stable. We continue to monitor the situation.
- **resolved** 2026-09-11 14:29 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/temporal-cloud/incidents/2q30sff2qnfh · Markdown: https://rewindex.com/company/temporal-cloud/incidents/2q30sff2qnfh.md · JSON: https://rewindex.com/api/v1/companies/temporal-cloud/incidents/2q30sff2qnfh · Generated 2026-10-18T10:28:53.429Z