# Telnyx: Intermittent 5XX responses on various API endpoints

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-23 13:49 UTC · Resolved: 2026-09-23 15:50 UTC · Duration: 2.0 h
- Updates: 3 · Affected components: LATAM, APAC, APAC, LATAM, EMEA, EMEA, API Gateway, NORAM, NORAM
- [Vendor status page: https://status.telnyx.com/incidents/01M378DSKYYXBS4V46VY5GDC9N](https://status.telnyx.com/incidents/01M378DSKYYXBS4V46VY5GDC9N)
- [Company: Telnyx](https://rewindex.com/company/telnyx.md)

## Timeline of updates

- **investigating** 2026-09-23 13:49 UTC: Our engineering team is investigating this with priority. This may also impact 2FA login to the portal. Updates will be provided on this status page.
- **monitoring** 2026-09-23 14:39 UTC: We have implemented a fix and are monitoring the results.
- **resolved** 2026-09-23 15:50 UTC: The issue is confirmed to be resolved.

## Rewindex changes for this incident

- 2026-09-23 13:49 UTC: [Major incident: Intermittent 5XX responses on various API endpoints](https://rewindex.com/change/i3352c22dcdaeba.md)


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Canonical: https://rewindex.com/company/telnyx/incidents/01M378DSKYYXBS4V46VY5GDC9N · Markdown: https://rewindex.com/company/telnyx/incidents/01M378DSKYYXBS4V46VY5GDC9N.md · JSON: https://rewindex.com/api/v1/companies/telnyx/incidents/01M378DSKYYXBS4V46VY5GDC9N · Generated 2026-10-19T21:10:19.348Z