# Telnyx: Network connectivity issues in Frankfurt 

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-15 03:58 UTC · Resolved: 2026-08-31 13:30 UTC · Duration: 16 d
- Updates: 4 · Affected components: Programmable Wireless, Kimi-K2.6
- [Vendor status page: https://status.telnyx.com/incidents/01M01S3PM6XG5VRWJ33CCV19F3](https://status.telnyx.com/incidents/01M01S3PM6XG5VRWJ33CCV19F3)
- [Company: Telnyx](https://rewindex.com/company/telnyx.md)

## Timeline of updates

- **identified** 2026-08-15 03:58 UTC: Network connectivity issues caused by underlying vendor
- **identified** 2026-08-15 08:47 UTC: Vendor is actively working to restore connectivity. Programmable Wireless services are affected in all supported regions.
- **monitoring** 2026-08-19 15:58 UTC: A workaorund was implemented to bypass the impacted AWS service. This enabled data sessions to be re-established. A maintenance window is schedule on Friday morning UTC to move the connectivity back from the workaround solution to the AWS Direct Connects.
- **resolved** 2026-08-31 13:30 UTC: Closing

## Rewindex changes for this incident

- 2026-08-15 03:58 UTC: [Major incident: Network connectivity issues in Frankfurt](https://rewindex.com/change/i0838ae705dcffa.md)


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Canonical: https://rewindex.com/company/telnyx/incidents/01M01S3PM6XG5VRWJ33CCV19F3 · Markdown: https://rewindex.com/company/telnyx/incidents/01M01S3PM6XG5VRWJ33CCV19F3.md · JSON: https://rewindex.com/api/v1/companies/telnyx/incidents/01M01S3PM6XG5VRWJ33CCV19F3 · Generated 2026-10-19T21:09:06.581Z