# Telnyx: Service Degradation in Australia

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-27 15:08 UTC · Resolved: 2026-07-30 08:06 UTC · Duration: 3 d
- Updates: 4 · Affected components: Kimi-K2.6
- [Vendor status page: https://status.telnyx.com/incidents/01KYJ1WS6PJX4C9F0AVEENCY7A](https://status.telnyx.com/incidents/01KYJ1WS6PJX4C9F0AVEENCY7A)
- [Company: Telnyx](https://rewindex.com/company/telnyx.md)

## Timeline of updates

- **investigating** 2026-07-27 15:08 UTC: We are currently investigating an issue affecting services in the Australia region. Customers may experience intermittent connectivity issues, increased latency, or failed requests when accessing some Telnyx services.
- **identified** 2026-07-27 15:15 UTC: Our engineering teams have identified the underlying infrastructure issue and are actively working to restore full service.  We are monitoring the situation closely and will continue to provide updates as more information becomes available. We apologise for the disruption and appreciate your patience while we work to resolve the issue.
- **monitoring** 2026-07-28 09:22 UTC: Our engineering teams have restored the underlying infrastructure issue as of 22:00 UTC on 27th July 2026. They continue to monitor the environment to confirm that connectivity and service performance remain stable. Customers should begin seeing recovery across affected services in the Australia region.
- **resolved** 2026-07-30 08:06 UTC: Following a period of monitoring, connectivity and service performance have remained stable. Customers should no longer experience issues across affected services in the Australia region. We apologise for the disruption and appreciate your patience.


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Canonical: https://rewindex.com/company/telnyx/incidents/01KYJ1WS6PJX4C9F0AVEENCY7A · Markdown: https://rewindex.com/company/telnyx/incidents/01KYJ1WS6PJX4C9F0AVEENCY7A.md · JSON: https://rewindex.com/api/v1/companies/telnyx/incidents/01KYJ1WS6PJX4C9F0AVEENCY7A · Generated 2026-10-19T21:10:14.407Z