# Teleport: Windows Desktop access interruptions due to v18.3.1 rollout

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-17 13:20 UTC · Resolved: 2025-11-18 02:55 UTC · Duration: 14 h
- Updates: 3 · Affected components: Cloud Service
- [Vendor status page: https://stspg.io/6q34k6gt5y7k](https://stspg.io/6q34k6gt5y7k)
- [Company: Teleport](https://rewindex.com/company/teleport.md)

## Timeline of updates

- **identified** 2025-11-17 13:20 UTC: Following Teleport Tenants’ upgrade to v18.3.1, some Teleport agents were auto-upgraded to v18.3.1 and are unable to access resources via Windows Desktop. Rollout of Teleport v18.3.1 was suspended.
- **monitoring** 2025-11-17 17:26 UTC: Teleport Agents that were upgraded to v18.3.1 and have Windows Desktop access configured were scheduled to be downgraded to v18.2.8 during the next configured maintenance window.
- **resolved** 2025-11-18 02:55 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/teleport/incidents/pgjvqf4zgm0q · Markdown: https://rewindex.com/company/teleport/incidents/pgjvqf4zgm0q.md · JSON: https://rewindex.com/api/v1/companies/teleport/incidents/pgjvqf4zgm0q · Generated 2026-10-19T21:10:44.038Z