# Teleport: Agent Version Upgrade

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-14 16:36 UTC · Resolved: 2026-07-14 17:32 UTC · Duration: 56 min
- Updates: 3 · Affected components: Cloud Service
- [Vendor status page: https://stspg.io/btmbjvzlrkyg](https://stspg.io/btmbjvzlrkyg)
- [Company: Teleport](https://rewindex.com/company/teleport.md)

## Timeline of updates

- **investigating** 2026-07-14 16:36 UTC: We are investigating issues with agent upgrades and will provide updates here soon.
- **identified** 2026-07-14 16:41 UTC: Newly created agents may fail to join a Cloud deployment. We've identified the root cause and are actively working on a fix.
- **resolved** 2026-07-14 17:32 UTC: Some customers using deprecated apt or rpm managed update systems were automatically misconfigured to update agents to an unavailable version. The misconfiguration has been addressed by locking all agent versions to 18.9.1 for Cloud Tenants running 18.9.1 or 18.9.2. v18 tenants will be upgraded to 18.10.0 by end of next week and agents will update to 18.10.0 during normal scheduled maintenance windows.


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Canonical: https://rewindex.com/company/teleport/incidents/lbm884bzkb13 · Markdown: https://rewindex.com/company/teleport/incidents/lbm884bzkb13.md · JSON: https://rewindex.com/api/v1/companies/teleport/incidents/lbm884bzkb13 · Generated 2026-10-19T23:17:41.103Z