# Teleport: New Tenant Onboarding Failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-09 23:26 UTC · Resolved: 2025-01-10 00:17 UTC · Duration: 51 min
- Updates: 3 · Affected components: Cloud Signups
- [Vendor status page: https://stspg.io/5p1pcps1cswr](https://stspg.io/5p1pcps1cswr)
- [Company: Teleport](https://rewindex.com/company/teleport.md)

## Timeline of updates

- **identified** 2025-01-09 23:26 UTC: We're currently investigating an issue that prevents new tenants from onboarding.
- **identified** 2025-01-10 00:16 UTC: New tenant onboarding is restored.
- **resolved** 2025-01-10 00:17 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-01-09 23:26 UTC: [Major incident: New Tenant Onboarding Failures](https://rewindex.com/change/i4ec21e5244f34b.md)


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Canonical: https://rewindex.com/company/teleport/incidents/c0t7z338bp5d · Markdown: https://rewindex.com/company/teleport/incidents/c0t7z338bp5d.md · JSON: https://rewindex.com/api/v1/companies/teleport/incidents/c0t7z338bp5d · Generated 2026-10-19T21:10:12.197Z