# Synthesia: Video Generation & Voice Performance Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-14 09:13 UTC · Resolved: 2025-01-14 11:31 UTC · Duration: 2.3 h
- Updates: 4 · Affected components: Video generation
- [Vendor status page: https://stspg.io/mfsv7lxdtw92](https://stspg.io/mfsv7lxdtw92)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2025-01-14 09:13 UTC: We're currently aware of performance issues impacting video generation and voice preview. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- **monitoring** 2025-01-14 10:47 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-01-14 11:24 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-01-14 11:31 UTC: This issue impacting video generation and voice preview has now been resolved.


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Canonical: https://rewindex.com/company/synthesia/incidents/vjywwnqjc7sx · Markdown: https://rewindex.com/company/synthesia/incidents/vjywwnqjc7sx.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/vjywwnqjc7sx · Generated 2026-10-19T21:16:00.483Z