# Synthesia: Google sign-in temporarily unavailable

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-20 11:00 UTC · Resolved: 2024-11-21 17:41 UTC · Duration: 31 h
- Updates: 3 · Affected components: Editor
- [Vendor status page: https://stspg.io/ht1g9ybjyp35](https://stspg.io/ht1g9ybjyp35)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **identified** 2024-11-20 11:00 UTC: We're aware of an issue in which Google sign-in is unavailable currently. We have identified the cause of the issue, and are working to implement a fix. In the meantime, please contact us at support@synthesia.io for further assistance with accessing your account.
- **monitoring** 2024-11-21 17:16 UTC: A fix has been implemented and we are monitoring results. Google sign-in should now be available. However, if further issues persist signing in via Google, please contact us at support@synthesia.io and we'll be happy to assist.
- **resolved** 2024-11-21 17:41 UTC: This issue impacting Google sign-in has now been resolved.


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Canonical: https://rewindex.com/company/synthesia/incidents/svfrx6mx4d6g · Markdown: https://rewindex.com/company/synthesia/incidents/svfrx6mx4d6g.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/svfrx6mx4d6g · Generated 2026-10-19T21:10:46.066Z