# Synthesia: Video Generation Delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 16:43 UTC · Resolved: 2026-05-06 19:09 UTC · Duration: 2.5 h
- Updates: 2 · Affected components: Video generation
- [Vendor status page: https://stspg.io/7s7krb05xwf0](https://stspg.io/7s7krb05xwf0)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2026-05-06 16:43 UTC: We're currently aware of an issue resulting in longer than normal generation times for videos that contains Express-2 avatars. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- **resolved** 2026-05-06 19:09 UTC: Our Engineering teams have now implemented a fix, and the issue has been resolved. All videos containing Express-2 avatars should be back to normal generation times.


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Canonical: https://rewindex.com/company/synthesia/incidents/q10qx6xqvpqs · Markdown: https://rewindex.com/company/synthesia/incidents/q10qx6xqvpqs.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/q10qx6xqvpqs · Generated 2026-10-19T23:18:17.914Z