# Synthesia: Video Generation Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-22 17:07 UTC · Resolved: 2025-01-22 18:06 UTC · Duration: 59 min
- Updates: 4 · Affected components: Video generation
- [Vendor status page: https://stspg.io/yw0kglz7brns](https://stspg.io/yw0kglz7brns)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2025-01-22 17:07 UTC: We're currently aware an issue impacting video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- **identified** 2025-01-22 17:21 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-01-22 17:37 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-01-22 18:06 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-01-22 17:07 UTC: [Major incident: Video Generation Issues](https://rewindex.com/change/i7378b5b4d5751b.md)


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Canonical: https://rewindex.com/company/synthesia/incidents/mfkjspnvfs0g · Markdown: https://rewindex.com/company/synthesia/incidents/mfkjspnvfs0g.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/mfkjspnvfs0g · Generated 2026-10-19T21:14:19.529Z