# Synthesia: Video Generation Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-14 14:21 UTC · Resolved: 2025-04-14 15:24 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Video generation
- [Vendor status page: https://stspg.io/25vq1gyc9wg9](https://stspg.io/25vq1gyc9wg9)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2025-04-14 14:21 UTC: We're currently aware of issues impacting video generation, resulting in longer than normal generation times and videos to fail during generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- **investigating** 2025-04-14 15:23 UTC: Our Engineering teams have now implemented a fix, and the issue has been resolved.
- **resolved** 2025-04-14 15:24 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/synthesia/incidents/f7pc2z4fwrnk · Markdown: https://rewindex.com/company/synthesia/incidents/f7pc2z4fwrnk.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/f7pc2z4fwrnk · Generated 2026-10-19T21:10:01.145Z