# Synthesia: Video Generation Performance Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-22 16:15 UTC · Resolved: 2024-12-22 18:06 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Video generation
- [Vendor status page: https://stspg.io/z0mywr761tqn](https://stspg.io/z0mywr761tqn)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2024-12-22 16:15 UTC: We're currently aware of performance issues impacting video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- **investigating** 2024-12-22 17:07 UTC: We are continuing to investigate this issue.
- **monitoring** 2024-12-22 17:35 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-12-22 18:06 UTC: This issue impacting video generation has now been resolved.


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Canonical: https://rewindex.com/company/synthesia/incidents/bgchf9509x4f · Markdown: https://rewindex.com/company/synthesia/incidents/bgchf9509x4f.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/bgchf9509x4f · Generated 2026-10-19T21:10:12.935Z