# Synthesia: Video Generation & Performance Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-08 14:29 UTC · Resolved: 2026-04-08 21:06 UTC · Duration: 6.6 h
- Updates: 3 · Affected components: Video generation
- [Vendor status page: https://stspg.io/zgr58q9n1g9d](https://stspg.io/zgr58q9n1g9d)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2026-04-08 14:29 UTC: We're currently aware of an issue impacting various features within the app, which include: - Video generation - Dubbing - Translation  - Avatar creation - Voice cloning - Voice preview - Image generation (Sora/Veo3) Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have additional information.
- **monitoring** 2026-04-08 17:09 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-08 21:06 UTC: This incident has now been resolved.


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Canonical: https://rewindex.com/company/synthesia/incidents/b2qqpp5hmbbq · Markdown: https://rewindex.com/company/synthesia/incidents/b2qqpp5hmbbq.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/b2qqpp5hmbbq · Generated 2026-10-19T21:10:39.609Z