# Synthesia: Issues Opening Videos in Editor

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-12 16:58 UTC · Resolved: 2025-06-12 17:05 UTC · Duration: 7 min
- Updates: 3 · Affected components: Editor
- [Vendor status page: https://stspg.io/426f9dbv6qjh](https://stspg.io/426f9dbv6qjh)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2025-06-12 16:58 UTC: We're currently experiencing issues impacting opening videos in the editor. Our engineering teams are aware of this issue and investigating. Our sincere apologies for the inconvenience, and will continue to provide updates as soon as we have further information.
- **investigating** 2025-06-12 17:01 UTC: We are continuing to investigate this issue.
- **resolved** 2025-06-12 17:05 UTC: This incident has been resolved. Thank you for your patience!


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Canonical: https://rewindex.com/company/synthesia/incidents/8b7yrwvqhk4x · Markdown: https://rewindex.com/company/synthesia/incidents/8b7yrwvqhk4x.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/8b7yrwvqhk4x · Generated 2026-10-19T22:31:30.885Z