# Synthesia: Synthesia Loading Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-02 14:53 UTC · Resolved: 2026-09-02 16:22 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: Public API, Video generation, Editor, Video Sharing
- [Vendor status page: https://stspg.io/ltz1v3p55v4m](https://stspg.io/ltz1v3p55v4m)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2026-09-02 14:53 UTC: We are aware of issues affecting platform loading and some may experience delays in the platform. Our engineering team are aware of this and investigating the issues. We will update as soon as we have further information.
- **monitoring** 2026-09-02 15:23 UTC: A fix has been implemented and we are monitoring results.
- **resolved** 2026-09-02 16:22 UTC: This incident has been resolved. Thanks for your patience!


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Canonical: https://rewindex.com/company/synthesia/incidents/4h6jj726htgr · Markdown: https://rewindex.com/company/synthesia/incidents/4h6jj726htgr.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/4h6jj726htgr · Generated 2026-10-19T21:14:37.520Z