# Svix: Auth0 is down and it's causing the dashboard not to load (doesn't affect normal Svix operations)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-30 20:21 UTC · Resolved: 2023-10-30 21:03 UTC · Duration: 43 min
- Updates: 2 · Affected components: Dashboard
- [Vendor status page: https://stspg.io/k512trjfgvnp](https://stspg.io/k512trjfgvnp)
- [Company: Svix](https://rewindex.com/company/svix.md)

## Part of an outage event

- [Cloudflare outage, Oct 30, 2023: 24 vendors, 24 incidents](https://rewindex.com/events/2023-10-30-cloudflare)
- This incident is a second hop: it blames Auth0, which was affected by Cloudflare. (hop 2, posted +9 min vs the first vendor naming Cloudflare)
- Evidence: “…Auth0 is down and it's causing the dashboard not to load (doesn't affect normal Svix operations) This incident has been resolved. A fix has been implemented and we are monitoring the results. This inc…”

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>4 vendors, 3 blamed Cloudflare<br/>Census, Rootly, Optimizely, Vanta"]:::blames
  root --> h1
  p0["Auth0<br/>own incident not archived"]:::inferred
  root -.-> p0
  k0["Svix, Dremio<br/>+9 min to +39 min"]:::hop2
  p0 -->|"blamed Auth0"| k0
  me["Svix (this incident)<br/>posted +9 min"]:::me
  p0 -->|"blamed Auth0"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **monitoring** 2023-10-30 20:21 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-10-30 21:03 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/svix/incidents/z34kqx496l2r · Markdown: https://rewindex.com/company/svix/incidents/z34kqx496l2r.md · JSON: https://rewindex.com/api/v1/companies/svix/incidents/z34kqx496l2r · Generated 2026-10-20T00:08:36.088Z