# Svix: Elevated response times in the US region for a small percentage of the requests

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-24 16:00 UTC · Resolved: 2023-08-24 16:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/qpnsj5rsv3wh](https://stspg.io/qpnsj5rsv3wh)
- [Company: Svix](https://rewindex.com/company/svix.md)

## Timeline of updates

- **resolved** 2023-08-24 16:00 UTC: There were elevated response times in the US region for a small percentage of the requests. The issue was due to a memory leak in a new third party library we integrated with, which caused some nodes to operate with constrained resources (heavy CPU/MEM usage). This fixed itself automatically by killing the affected nodes (each one as it exhausted its resources over the span of a few minutes) and starting new ones instead. The team has also deployed a fix to revert the inclusion of the new library pending further investigation on why this was happening, and why it wasn't detected in the staging environment.


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Canonical: https://rewindex.com/company/svix/incidents/pyt8jbp6l10r · Markdown: https://rewindex.com/company/svix/incidents/pyt8jbp6l10r.md · JSON: https://rewindex.com/api/v1/companies/svix/incidents/pyt8jbp6l10r · Generated 2026-10-20T00:07:05.866Z