# Svix: Elevated error rate in US region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 19:41 UTC · Resolved: 2026-09-03 22:31 UTC · Duration: 2.8 h
- Updates: 4 · Affected components: API
- [Vendor status page: https://stspg.io/kzt75tnq4smg](https://stspg.io/kzt75tnq4smg)
- [Company: Svix](https://rewindex.com/company/svix.md)

## Timeline of updates

- **investigating** 2026-09-03 19:41 UTC: Engineers are investigating a small number of errors and timeouts in the US region affecting some message APIs
- **investigating** 2026-09-03 20:08 UTC: Engineers are continuing to investigate the issue. A vanishingly small number of create-message requests (fewer than 90) are affected. Some customers may see data population delays in the list-message endpoints.
- **identified** 2026-09-03 21:40 UTC: Engineers have identified the problem and applied a fix; queues are catching up
- **resolved** 2026-09-03 22:31 UTC: This incident is resolved


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Canonical: https://rewindex.com/company/svix/incidents/870wlldt4t3k · Markdown: https://rewindex.com/company/svix/incidents/870wlldt4t3k.md · JSON: https://rewindex.com/api/v1/companies/svix/incidents/870wlldt4t3k · Generated 2026-10-19T21:14:19.535Z