# Svix

- Domain: svix.com · Category: devtools
- Status page: https://status.svix.com (polled every 10 minutes; now operational)
- Incidents archived: 40 (10 major/critical, 0 maintenances), history since 2021-08-05
- Last 90 days: 4 incidents; open now: 0
- Silently edited or deleted incidents: 0

## How Svix reports incidents

Not enough incidents to compare yet (needs 20 in a year and 10 with full update detail; has 12 and 0).

## Dependencies (observed)

| Depends on | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| AWS (Amazon Web Services) | high | 5 | 0 | 0 | 0 |  |
| Auth0 | medium | 1 | 0 | 0 | 0 |  |

| Depended on by | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | low | 0 | 0 | 0 | 0 | yes |
| [Segment](https://rewindex.com/company/segment.md) | low | 0 | 0 | 0 | 0 | yes |
| [Resend](https://rewindex.com/company/resend.md) | low | 0 | 0 | 0 | 0 | yes |

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2021 | 2 | 1 | 0 | ongoing |
| 2022 | 5 | 0 | 0 | 1.4 h |
| 2023 | 10 | 2 | 0 | 45 min |
| 2024 | 3 | 1 | 0 | 20 min |
| 2025 | 11 | 3 | 0 | 4 min |
| 2026 | 9 | 3 | 0 | 1.3 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-07-30 20:44 UTC | [Major incident: Dashboard logins failing](https://rewindex.com/change/i5ea1f05783cc29.md) | pending |
| 2026-06-03 00:00 UTC | [Major incident: \[EU\] Elevated response times and error rates affecting some customers.](https://rewindex.com/change/i72a00dadfb1f1a.md) | pending |
| 2026-03-12 01:23 UTC | [Major incident: USW2: increased errors in the region due to AWS connectivity issues](https://rewindex.com/change/idc5465d7f61acd.md) | pending |
| 2025-12-06 02:43 UTC | [Major incident: \[US only\] Large messages (\>300kb) experienced delayed delivery in the US region.](https://rewindex.com/change/i277be4f00b5414.md) | pending |
| 2025-08-01 21:12 UTC | [Major incident: Delayed message delivery in US region](https://rewindex.com/change/i1b4392a69c6493.md) | pending |
| 2025-07-18 01:29 UTC | [Major incident: \[resolved\] delayed delivery for some throttled messages (when endpoint throttling is configured) - normal delivery unaffected.](https://rewindex.com/change/i735d1cd27018b2.md) | pending |
| 2024-09-30 19:28 UTC | [Major incident: Increased latency and failures for non-create-message endpoints (create message not affected)](https://rewindex.com/change/i74b473ae896d12.md) | pending |
| 2023-06-06 16:25 UTC | [Major incident: US region is failing with 5xx errors an most API calls](https://rewindex.com/change/i3be12e25bed5b8.md) | pending |
| 2023-03-11 20:35 UTC | [Major incident: Most routes 5xx in the US region \[resolved\]](https://rewindex.com/change/i7786293c56fa93.md) | pending |
| 2021-08-05 00:07 UTC | [Major incident: Dashboard and application portal were temporarily inaccessible for some users](https://rewindex.com/change/i60feecdf4f894e.md) | pending |

Full timeline: [Svix changes](https://rewindex.com/company/svix/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://svix.com/privacy](https://svix.com/privacy) | 0 |  |  |
| Subprocessors | [https://svix.com/legal/subprocessors](https://svix.com/legal/subprocessors) | 1 | 2026-10-19 |  |
| Terms of service | [https://svix.com/terms](https://svix.com/terms) | 0 |  |  |

_No page changes since the first snapshot._

## Latest 40 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-16 16:45 UTC | [Elevated latency in EU region](https://rewindex.com/company/svix/incidents/shhrzffywl33.md) | minor | 1.6 h |  |
| 2026-09-03 19:41 UTC | [Elevated error rate in US region](https://rewindex.com/company/svix/incidents/870wlldt4t3k.md) | minor | 2.8 h |  |
| 2026-08-12 18:20 UTC | [\[Analytics\] Delayed message listing in dashboard, portal, and list-message APIs](https://rewindex.com/company/svix/incidents/8wl5btvg6fsd.md) | minor | 1.3 h |  |
| 2026-07-30 20:44 UTC | [Dashboard logins failing](https://rewindex.com/company/svix/incidents/tcbwnrmjz2x7.md) | major | 14 min |  |
| 2026-07-17 21:00 UTC | [Elevated latency in US region](https://rewindex.com/company/svix/incidents/sn3tsyylgv0q.md) | none | -36015 min |  |
| 2026-06-12 23:30 UTC | [\[EU\] elevated latency and errors for a small fraction of API requests](https://rewindex.com/company/svix/incidents/dpvtkjgrvjrb.md) | minor | 0 min |  |
| 2026-06-03 00:00 UTC | [\[EU\] Elevated response times and error rates affecting some customers.](https://rewindex.com/company/svix/incidents/xjdrs29zs31l.md) | major | 0 min |  |
| 2026-03-24 19:11 UTC | [\[usw2\] very small fraction of API errors (UNAFFECTED: delivery and create-message, only supporting API affected)](https://rewindex.com/company/svix/incidents/hp6lrv9cjv3r.md) | minor | 15 min |  |
| 2026-03-12 01:23 UTC | [USW2: increased errors in the region due to AWS connectivity issues](https://rewindex.com/company/svix/incidents/q1gm680d4241.md) | major | -27 min |  |
| 2025-12-06 02:43 UTC | [\[US only\] Large messages (\>300kb) experienced delayed delivery in the US region.](https://rewindex.com/company/svix/incidents/m6n9m10s0s4f.md) | major | -1844 min |  |
| 2025-11-24 21:30 UTC | [US region: create message API failures \[ephemeral, resolved\]](https://rewindex.com/company/svix/incidents/l0t1zz7wp4zx.md) | none | 0 min |  |
| 2025-10-20 17:27 UTC | [\[INFORMATIONAL\] Svix is \*NOT\* affected by the AWS outage.](https://rewindex.com/company/svix/incidents/y1sntc22ygk0.md) | none | -28 min |  |
| 2025-09-12 21:09 UTC | [Delayed delivery for some throttled messages (when endpoint throttling is configured) - normal delivery unaffected.](https://rewindex.com/company/svix/incidents/zqxv36p4w10w.md) | minor | 0 min |  |
| 2025-08-01 21:12 UTC | [Delayed message delivery in US region](https://rewindex.com/company/svix/incidents/87hgjql2xgqk.md) | major | 24 min |  |
| 2025-07-18 01:29 UTC | [\[resolved\] delayed delivery for some throttled messages (when endpoint throttling is configured) - normal delivery unaffected.](https://rewindex.com/company/svix/incidents/1n3jy69q28d2.md) | major | -150 min |  |
| 2025-07-17 23:53 UTC | [Increased latency in get/list message API calls (delivery unaffected)](https://rewindex.com/company/svix/incidents/xtvtl32qvx5h.md) | minor | -24 min |  |
| 2025-07-08 15:04 UTC | [\[US\] Delay in Log Display for Webhook Events (delivery unaffected)](https://rewindex.com/company/svix/incidents/np34k73ys29m.md) | none | -27664 min |  |
| 2025-07-04 04:08 UTC | [\[US\] Delay in Log Display for Webhook Events (delivery unaffected)](https://rewindex.com/company/svix/incidents/0q45dwmbp311.md) | none | -368 min |  |
| 2025-01-27 00:30 UTC | [\[EU\] Some message querying APIs are experiencing higher latency (message delivery and other API calls are unaffected)](https://rewindex.com/company/svix/incidents/5k8dz3hxtlb0.md) | minor | 4 min |  |
| 2025-01-20 01:52 UTC | [EU: some requests were timing out due to increased latency.](https://rewindex.com/company/svix/incidents/8j5tf01l0lbh.md) | none | -757 min |  |
| 2024-12-16 05:00 UTC | [Some rate-limited messages were significantly delayed](https://rewindex.com/company/svix/incidents/y290ybt0l6z6.md) | minor | 0 min |  |
| 2024-09-30 19:28 UTC | [Increased latency and failures for non-create-message endpoints (create message not affected)](https://rewindex.com/company/svix/incidents/rzv47z0k84rl.md) | major | 20 min |  |
| 2024-02-26 01:30 UTC | [\[EU\] Querying past messages in the EU region results in high latency requests - delivery and other queries are unaffacted.](https://rewindex.com/company/svix/incidents/0qz03j3xr7xv.md) | minor | 0 min |  |
| 2023-12-10 03:20 UTC | [\[US region\] AWS is having issues in the US region - messages may take time to show in "list message" - everything else is unaffected.](https://rewindex.com/company/svix/incidents/bj0x146kpf2b.md) | minor | 25 min |  |
| 2023-10-30 20:21 UTC | [Auth0 is down and it's causing the dashboard not to load (doesn't affect normal Svix operations)](https://rewindex.com/company/svix/incidents/z34kqx496l2r.md) · [Cloudflare outage](https://rewindex.com/events/2023-10-30-cloudflare) | minor | 43 min |  |
| 2023-08-24 16:00 UTC | [Elevated response times in the US region for a small percentage of the requests](https://rewindex.com/company/svix/incidents/pyt8jbp6l10r.md) | minor | 0 min |  |
| 2023-08-15 14:37 UTC | [Application portal is listing "sent" messages as "sending" (underlying delivery works)](https://rewindex.com/company/svix/incidents/7sxr5kk01fs1.md) | none | 3.1 h |  |
| 2023-07-20 20:00 UTC | [US region: delay in delivery of some messages + a small amount of API endpoints had higher latency](https://rewindex.com/company/svix/incidents/h8dxztpb8byx.md) | minor | 0 min |  |
| 2023-06-06 16:25 UTC | [US region is failing with 5xx errors an most API calls](https://rewindex.com/company/svix/incidents/zt3kbx41q8hc.md) | major | 1 min |  |
| 2023-04-10 16:28 UTC | [Subtle changes in how payloads are sent broke signature verification for consumers verifying incorrectly](https://rewindex.com/company/svix/incidents/ghfj7w6svrsq.md) | none | -1769 min |  |
| 2023-03-11 20:35 UTC | [Most routes 5xx in the US region \[resolved\]](https://rewindex.com/company/svix/incidents/23w4yvk7rd6c.md) | major | 48 min |  |
| 2023-02-24 21:10 UTC | [Elevated API errors (tiny fraction of requests)](https://rewindex.com/company/svix/incidents/796db6vk9vhh.md) | minor | 47 min |  |
| 2023-02-08 11:00 UTC | [Elevated 429s for some customers due to bug causing a global rate limit](https://rewindex.com/company/svix/incidents/qqqmkr9wrwwq.md) | none | 0 min |  |
| 2022-11-04 14:22 UTC | [A tiny fraction of the requests take longer than they should and may even timeout](https://rewindex.com/company/svix/incidents/28xw007j4w0y.md) | minor | 1.4 h |  |
| 2022-11-03 19:10 UTC | [\[One customer affected\] Elevated errors for application get\_if\_exists under some circumstances](https://rewindex.com/company/svix/incidents/hfb6tnv4dqmg.md) | minor | 1.5 h |  |
| 2022-08-16 01:05 UTC | [Elevated errors for create message requests with a UID set (US region)](https://rewindex.com/company/svix/incidents/wbfxmv06zv87.md) | none | 0 min |  |
| 2022-08-10 00:09 UTC | [Elevated errors for create message requests with a set idempotency key](https://rewindex.com/company/svix/incidents/5pychq3j2hwf.md) | none | -40 min |  |
| 2022-04-05 18:54 UTC | [Elevated 5xx errors affecting a small fraction of the requests for ~10 seconds](https://rewindex.com/company/svix/incidents/82px4n3kqz8g.md) | none | -15 min |  |
| 2021-08-17 19:28 UTC | [Message sending delays](https://rewindex.com/company/svix/incidents/p3ynvk0y619c.md) | minor | -1199 min |  |
| 2021-08-05 00:07 UTC | [Dashboard and application portal were temporarily inaccessible for some users](https://rewindex.com/company/svix/incidents/rw98t73f5s2w.md) | major | 0 min |  |


## Charts

### Chart data: Svix status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2021 | 2 | 1 |
| 2022 | 5 | 0 |
| 2023 | 10 | 2 |
| 2024 | 3 | 1 |
| 2025 | 11 | 3 |
| 2026 | 9 | 3 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | minor | 1 |
| 2023-12 | minor | 1 |
| 2024-02 | minor | 1 |
| 2024-09 | major | 1 |
| 2024-12 | minor | 1 |
| 2025-01 | minor | 1 |
| 2025-01 | none | 1 |
| 2025-07 | major | 1 |
| 2025-07 | minor | 1 |
| 2025-07 | none | 2 |
| 2025-08 | major | 1 |
| 2025-09 | minor | 1 |
| 2025-10 | none | 1 |
| 2025-11 | none | 1 |
| 2025-12 | major | 1 |
| 2026-03 | major | 1 |
| 2026-03 | minor | 1 |
| 2026-06 | major | 1 |
| 2026-06 | minor | 1 |
| 2026-07 | major | 1 |
| 2026-07 | none | 1 |
| 2026-08 | minor | 1 |
| 2026-09 | minor | 1 |
| 2026-10 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-19 | Subprocessors | baseline |

---
Canonical: https://rewindex.com/company/svix · Markdown: https://rewindex.com/company/svix.md · JSON: https://rewindex.com/api/v1/companies/svix · Generated 2026-10-19T21:43:48.964Z