# SurveyMonkey: Themes for surveys hosted on EU Data Center not loading

> SurveyMonkey status incident “Themes for surveys hosted on EU Data Center not loading” on 2021-01-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/surveymonkey/incidents/xbl0zc267c0g
Last updated: 2021-01-13T17:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-01-13 17:30 UTC · Resolved: 2021-01-13 17:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/xbl0zc267c0g](https://status.surveymonkey.com/incidents/xbl0zc267c0g)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2021-01-13 17:30 UTC: Themes for surveys that are hosted on the EU Data Center are not displaying properly. Customers taking surveys won't be able to view the customized theme applied to the survey. They can still take and submit surveys with no issue but the stylization is missing.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by SurveyMonkey, started 2021-01-13 17:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/surveymonkey/incidents/xbl0zc267c0g
- Citation: SurveyMonkey, “Themes for surveys hosted on EU Data Center not loading” (2021-01-13 17:30 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/incidents/xbl0zc267c0g (CC BY 4.0).
- Markdown link: `[SurveyMonkey: Themes for surveys hosted on EU Data Center not loading (2021-01-13)](https://rewindex.com/company/surveymonkey/incidents/xbl0zc267c0g)`


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Canonical: https://rewindex.com/company/surveymonkey/incidents/xbl0zc267c0g · Markdown: https://rewindex.com/company/surveymonkey/incidents/xbl0zc267c0g.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/xbl0zc267c0g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:37:36.783Z