# SurveyMonkey: Issues with authentication to SurveyMonkey accounts

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-11-01 02:48 UTC · Resolved: 2022-11-01 03:15 UTC · Duration: 27 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/svhb5ggc8s42](https://status.surveymonkey.com/incidents/svhb5ggc8s42)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2022-11-01 03:15 UTC: Some users experienced errors while logging in or authenticating from approximately 7:00PM-8:00PM PST. The issue is now resolved and all users should be able to log in.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/svhb5ggc8s42 · Markdown: https://rewindex.com/company/surveymonkey/incidents/svhb5ggc8s42.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/svhb5ggc8s42 · Generated 2026-10-18T10:35:10.206Z