# SurveyMonkey: Login prompts appearing on Help Center pages for logged-in users on the EU data center

> SurveyMonkey status incident “Login prompts appearing on Help Center pages for logged-in users on the EU data center” on 2024-11-07: impact minor (vendor’s label), 5 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/surveymonkey/incidents/sfnny9qcs0p2
Last updated: 2024-11-11T23:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-07 00:47 UTC · Resolved: 2024-11-11 23:14 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/sfnny9qcs0p2](https://status.surveymonkey.com/incidents/sfnny9qcs0p2)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2024-11-11 23:14 UTC: This issue has been resolved and EU customers should now be able to log in on Help Center pages.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SurveyMonkey, started 2024-11-07 00:47 UTC, resolved after 5 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/surveymonkey/incidents/sfnny9qcs0p2
- Citation: SurveyMonkey, “Login prompts appearing on Help Center pages for logged-in users on the EU data center” (2024-11-07 00:47 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/incidents/sfnny9qcs0p2 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: Login prompts appearing on Help Center pages for logged-in users on the EU data center (2024-11-07)](https://rewindex.com/company/surveymonkey/incidents/sfnny9qcs0p2)`


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Canonical: https://rewindex.com/company/surveymonkey/incidents/sfnny9qcs0p2 · Markdown: https://rewindex.com/company/surveymonkey/incidents/sfnny9qcs0p2.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/sfnny9qcs0p2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:55:34.504Z