# SurveyMonkey: Incident impacting Analyze for accounts hosted on our EU data center.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-12-07 05:02 UTC · Resolved: 2020-12-07 06:02 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/km39jhr9kyc4](https://status.surveymonkey.com/incidents/km39jhr9kyc4)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2020-12-07 06:02 UTC: This incident has been resolved. Please contact us via https://help.surveymonkey.com/contact if you are still experiencing an issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/km39jhr9kyc4 · Markdown: https://rewindex.com/company/surveymonkey/incidents/km39jhr9kyc4.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/km39jhr9kyc4 · Generated 2026-10-18T11:37:16.741Z