# SurveyMonkey: Email messages not sending

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-02-02 22:05 UTC · Resolved: 2021-02-03 04:40 UTC · Duration: 6.6 h
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/klhp89ww3z4s](https://status.surveymonkey.com/incidents/klhp89ww3z4s)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2021-02-03 04:40 UTC: A fix was implemented and was effective in resolving the issue. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/klhp89ww3z4s · Markdown: https://rewindex.com/company/surveymonkey/incidents/klhp89ww3z4s.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/klhp89ww3z4s · Generated 2026-10-18T11:37:29.903Z