# SurveyMonkey: Our Analyze feature is failing to load for some of our users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-08-26 13:56 UTC · Resolved: 2020-08-26 14:24 UTC · Duration: 28 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/jkwk6qbtswhd](https://status.surveymonkey.com/incidents/jkwk6qbtswhd)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2020-08-26 14:24 UTC: ✅ The issue is now resolved and all customers should be able to access the site again. Please contact us at help.surveymonkey.com if you are still experiencing issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/jkwk6qbtswhd · Markdown: https://rewindex.com/company/surveymonkey/incidents/jkwk6qbtswhd.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/jkwk6qbtswhd · Generated 2026-10-18T09:42:58.993Z