# SurveyMonkey: Survey taking experience down

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-21 19:45 UTC · Resolved: 2024-08-21 19:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/jblv8c7mqx46](https://status.surveymonkey.com/incidents/jblv8c7mqx46)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2024-08-21 19:45 UTC: Starting at 12:40pm PST the survey-taking experience was down for users. As of 1:11pm PST the issue was resolved. Users can take surveys with no errors or problems now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/surveymonkey/incidents/jblv8c7mqx46 · Markdown: https://rewindex.com/company/surveymonkey/incidents/jblv8c7mqx46.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/jblv8c7mqx46 · Generated 2026-10-18T11:37:10.870Z