# SurveyMonkey: Intermittent error when logging in

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-22 18:56 UTC · Resolved: 2026-04-22 19:13 UTC · Duration: 18 min
- Updates: 2 · Affected components: SurveyMonkey
- [Vendor status page: https://stspg.io/gcpnpy6fj6zp](https://stspg.io/gcpnpy6fj6zp)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Summary

SurveyMonkey reported intermittent login errors with major impact starting at 2026-04-22 18:56 UTC. The incident lasted 17 min and was resolved at 2026-04-22 19:13 UTC; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-22 18:56 UTC: We are currently investigating this issue.
- **resolved** 2026-04-22 19:13 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-04-22 18:56 UTC: [Major incident: Intermittent error when logging in](https://rewindex.com/change/i3ab46b4f3ce4a1.md)


---
Canonical: https://rewindex.com/company/surveymonkey/incidents/glbg2zb4yf98 · Markdown: https://rewindex.com/company/surveymonkey/incidents/glbg2zb4yf98.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/glbg2zb4yf98 · Generated 2026-10-18T10:32:20.066Z