# SurveyMonkey: Some users are unable to successfully login or create an account

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-03 16:02 UTC · Resolved: 2025-07-03 18:46 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/f3gvl35r5cwv](https://status.surveymonkey.com/incidents/f3gvl35r5cwv)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2025-07-03 18:46 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/surveymonkey/incidents/f3gvl35r5cwv · Markdown: https://rewindex.com/company/surveymonkey/incidents/f3gvl35r5cwv.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/f3gvl35r5cwv · Generated 2026-10-18T11:40:02.690Z