# SurveyMonkey: Users based in Canada having trouble exporting from Analyze Results

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-05 20:48 UTC · Resolved: 2024-12-05 21:10 UTC · Duration: 22 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/db7p8tjtm4cz](https://status.surveymonkey.com/incidents/db7p8tjtm4cz)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2024-12-05 21:10 UTC: The issue is now resolved and all Canadian users should be able export their data without issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/db7p8tjtm4cz · Markdown: https://rewindex.com/company/surveymonkey/incidents/db7p8tjtm4cz.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/db7p8tjtm4cz · Generated 2026-10-18T11:29:06.626Z