# SurveyMonkey: AWS issue impact

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-20 14:52 UTC · Resolved: 2025-10-20 19:33 UTC · Duration: 4.7 h
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/bm85b8dksjx3](https://status.surveymonkey.com/incidents/bm85b8dksjx3)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2025-10-20 19:33 UTC: This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/bm85b8dksjx3 · Markdown: https://rewindex.com/company/surveymonkey/incidents/bm85b8dksjx3.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/bm85b8dksjx3 · Generated 2026-10-18T10:31:55.443Z