# SurveyMonkey: No contacts added to email invitation message even though there are valid contacts, preventing the sending of email messages

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-05 00:37 UTC · Resolved: 2024-11-05 01:02 UTC · Duration: 25 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/986357xt9j77](https://status.surveymonkey.com/incidents/986357xt9j77)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2024-11-05 01:02 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/surveymonkey/incidents/986357xt9j77 · Markdown: https://rewindex.com/company/surveymonkey/incidents/986357xt9j77.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/986357xt9j77 · Generated 2026-10-18T13:30:51.356Z