# SurveyMonkey: Customers who have surveys shared with them may run into errors accessing the quick create chat feature

> SurveyMonkey status incident “Customers who have surveys shared with them may run into errors accessing the quick create chat feature” on 2026-08-28: impact none (vendor’s label), 1.3 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/surveymonkey/incidents/7p4mfnrjsnrh
Last updated: 2026-08-28T17:27:43Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-28 16:12 UTC · Resolved: 2026-08-28 17:27 UTC · Duration: 1.3 h
- Updates: 2 · Affected components: SurveyMonkey
- [Vendor status page: https://stspg.io/dn24xfdc31st](https://stspg.io/dn24xfdc31st)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **investigating** 2026-08-28 16:12 UTC: We are currently investigating this issue.
- **resolved** 2026-08-28 17:27 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by SurveyMonkey, started 2026-08-28 16:12 UTC, resolved after 1.3 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/surveymonkey/incidents/7p4mfnrjsnrh
- Citation: SurveyMonkey, “Customers who have surveys shared with them may run into errors accessing the quick create chat feature” (2026-08-28 16:12 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/incidents/7p4mfnrjsnrh (CC BY 4.0).
- Markdown link: `[SurveyMonkey: Customers who have surveys shared with them may run into errors accessing the quick create chat feature (2026-08-28)](https://rewindex.com/company/surveymonkey/incidents/7p4mfnrjsnrh)`


---
Canonical: https://rewindex.com/company/surveymonkey/incidents/7p4mfnrjsnrh · Markdown: https://rewindex.com/company/surveymonkey/incidents/7p4mfnrjsnrh.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/7p4mfnrjsnrh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:56.510Z