# SurveyMonkey: Billing/Pricing Page Down

> SurveyMonkey status incident “Billing/Pricing Page Down” on 2020-08-30: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/surveymonkey/incidents/75dqdw3ll2v9
Last updated: 2020-08-30T17:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-30 17:00 UTC · Resolved: 2020-08-30 17:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/75dqdw3ll2v9](https://status.surveymonkey.com/incidents/75dqdw3ll2v9)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2020-08-30 17:00 UTC: We've been made aware of an issue that prevented some customers from accessing our Billing and Pricing pages. We began seeing the reports around 10:00 am UTC on Sunday 8/3020, and the issue persisted for about an hour. The issue is now resolved and all customers should be able to access the site again. Please contact us at help.surveymonkey.com if you are still experiencing issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by SurveyMonkey, started 2020-08-30 17:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/surveymonkey/incidents/75dqdw3ll2v9
- Citation: SurveyMonkey, “Billing/Pricing Page Down” (2020-08-30 17:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/incidents/75dqdw3ll2v9 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: Billing/Pricing Page Down (2020-08-30)](https://rewindex.com/company/surveymonkey/incidents/75dqdw3ll2v9)`


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Canonical: https://rewindex.com/company/surveymonkey/incidents/75dqdw3ll2v9 · Markdown: https://rewindex.com/company/surveymonkey/incidents/75dqdw3ll2v9.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/75dqdw3ll2v9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:07:42.563Z