# SurveyMonkey: Users based in Canada having trouble accessing Analyze Results

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-04 18:50 UTC · Resolved: 2024-12-04 21:57 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/6b1jngc92cbw](https://status.surveymonkey.com/incidents/6b1jngc92cbw)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2024-12-04 21:57 UTC: This incident is now resolved. Users in Canada can now access Analyze Results as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/surveymonkey/incidents/6b1jngc92cbw · Markdown: https://rewindex.com/company/surveymonkey/incidents/6b1jngc92cbw.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/6b1jngc92cbw · Generated 2026-10-18T11:31:12.698Z