# SurveyMonkey: New homepage not loading for some users

> SurveyMonkey status incident “New homepage not loading for some users” on 2025-09-09: impact minor (vendor’s label), 33 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/surveymonkey/incidents/5rs1mq57w05v
Last updated: 2025-09-09T21:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-09 21:22 UTC · Resolved: 2025-09-09 21:55 UTC · Duration: 33 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/5rs1mq57w05v](https://status.surveymonkey.com/incidents/5rs1mq57w05v)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2025-09-09 21:55 UTC: This incident is resolved. There are no longer errors on the new homepage.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SurveyMonkey, started 2025-09-09 21:22 UTC, resolved after 33 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/surveymonkey/incidents/5rs1mq57w05v
- Citation: SurveyMonkey, “New homepage not loading for some users” (2025-09-09 21:22 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/incidents/5rs1mq57w05v (CC BY 4.0).
- Markdown link: `[SurveyMonkey: New homepage not loading for some users (2025-09-09)](https://rewindex.com/company/surveymonkey/incidents/5rs1mq57w05v)`


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Canonical: https://rewindex.com/company/surveymonkey/incidents/5rs1mq57w05v · Markdown: https://rewindex.com/company/surveymonkey/incidents/5rs1mq57w05v.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/5rs1mq57w05v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:34:35.000Z